Technology is only as effective as the team behind it.
Knovation combines deep technical expertise with hands-on execution to help you plan, implement, and optimise your security environment. From initial assessment to ongoing support, we become an extension of your team—bringing clarity to complexity and turning strategy into results.
Whether you need strategic guidance, hands-on implementation, or continuous support, our flexible service model adapts to your needs and scales with your business.
Our Services
Consulting
Services
Presale
Services
Post Sales
Services
Consulting Services
Validate your security. Verify your readiness.
Before you can protect what matters, you need to know where you’re exposed. Our consulting services help you identify vulnerabilities, test your defences, and build a roadmap for continuous improvement. From adversarial testing to compliance validation, we provide the expertise and objectivity you need to make informed security decisions.
Adversarial Assurance Services
Our adversarial assurance services simulate real-world attack scenarios to identify weaknesses before attackers do. Through penetration testing, red teaming, and attack surface monitoring, we provide actionable insights that strengthen your security posture.
Services Include:
- Penetration Testing – Simulated real-world attacks against agreed-upon assets — including external, internal, systems, web applications, APIs, OT,
- Cloud, mission critical systems and wireless networks — with testing tailored to your business risk profile.
- Red Teaming – Targeted simulations against agreed-upon assets, personnel, and processes, including external and internal attack vectors.
- Attack Surface Monitoring – Ongoing monitoring of defined infrastructure, cloud environments, domains, subdomains, and related digital assets — including changes, misconfigurations, and emerging vulnerabilities.
Business Value:
- Discover vulnerabilities before attackers exploit them
- Test the effectiveness of your security controls in realistic scenarios
- Meet compliance requirements for regular security assessments
- Build confidence that your defences can withstand real threats
Ideal For:
- Organisations preparing for compliance audits
- Companies seeking objective security validation
- Enterprises with mature security programs requiring advanced testing
- Businesses handling sensitive data or high-value assets
Risk-based vulnerability testing and compliance
We help you prioritise what matters most. Our risk-based approach focuses on the vulnerabilities that pose the greatest threat to your specific environment, while our compliance expertise ensures you meet regulatory requirements efficiently.
Business Value:
- Focus resources on the vulnerabilities that matter most
- Achieve and maintain compliance with confidence
- Reduce audit preparation time and costs
- Demonstrate due diligence to stakeholders and regulators
Ideal For:
- Organisations facing compliance mandates (POPIA, PCI DSS, GDPR)
- Companies preparing for certification audits
- Businesses managing complex regulatory requirements
- Teams needing expert guidance on security controls
Proof of Concepts
Test before you invest. Our proof of concept service lets you validate solutions in your environment before making procurement decisions—ensuring the technology fits your needs, integrates with your systems, and delivers the outcomes you expect.
Business Value:
- Validate solutions before committing budget
- Reduce deployment risk and implementation surprises
- Ensure technology fits your specific requirements
- Make confident procurement decisions backed by evidence
Ideal For:
- Organisations evaluating new security technologies
- Companies replacing legacy solutions
- Businesses requiring stakeholder buy-in before purchase
- Teams seeking vendor-neutral technical validation
Presales Services
From discovery to decision—we make the complex clear.
Every successful deployment starts with understanding. Our presales services help you define requirements, design solutions, and build stakeholder confidence before implementation begins. We take the time to understand your environment, your challenges, and your goals—then translate that understanding into solutions that work.
Presales Services overview
We guide you from initial discovery through solution design and procurement, ensuring you choose the right technology and approach for your unique needs.
Our Presales Process:
- Discovery & Requirements Definition
- Current state assessment and gap analysis
- Stakeholder interviews and requirements gathering
- Business and technical constraint identification
- Success criteria definition
- Scoping & Design of Solution
- Architecture design aligned to your environment
- Integration planning with existing systems
- Scalability and growth considerations
- Risk mitigation and contingency planning
- Presentation & Overview of Solution
- Executive and technical presentations tailored to audience
- Demonstration of capabilities in context of your use cases
- ROI and business case development
- Stakeholder Q&A and objection handling
- Demonstration of Solution
- Live demonstrations customised to your scenarios
- Proof of capability for critical requirements
- Technical deep dives for IT teams
- Use case validation and workflow mapping
- Proposal Build and Submission
- Detailed technical and commercial proposals
- Implementation roadmap and timelines
- Resource requirements and responsibilities
- Clear pricing with no hidden costs
Business Value:
- Make informed decisions backed by thorough analysis
- Avoid costly misalignment between technology and needs
- Build stakeholder confidence before implementation
- Reduce deployment risk through proper planning
Ideal For:
- Organisations embarking on significant security investments
- Companies replacing or consolidating security tools
- Businesses requiring board or executive approval for projects
- Teams seeking expert guidance through procurement processes
Post Sales Services
From deployment to optimisation—we’re with you every step.
Implementation is where strategy becomes reality. Our post-sales services ensure your solutions are deployed correctly, optimised for your environment, and supported throughout their lifecycle. We don’t just install technology—we transfer knowledge, build capability, and ensure you get maximum value from your investment.
Technical Services – Managed Implementation
Our managed implementation services handle the complete deployment lifecycle—whether cloud or on-premise, remote or onsite. We take ownership of the technical execution so you can focus on your business.
Implementation Options:
- Cloud Implementation – Secure, scalable cloud deployments with minimal on-premise requirements
- On-Premise Implementation – Full control with locally hosted solutions
- Hybrid Implementation – Best of both worlds with integrated cloud and on-premise architecture
- Remote Implementation – Expert deployment without travel costs or disruption
- Onsite Implementation – Hands-on presence when you need it most
Our Implementation Process:
1. Policy Definition
- Security policy design aligned to your requirements
- Access control and privilege frameworks
- Compliance and governance rule configuration
- Exception handling and approval workflows
2. Setup, Implementation & Onboarding
- Infrastructure preparation and configuration
- Solution deployment and integration
- User and device enrolment
- Initial policy application and testing
3. Integration
- Identity provider integration (Azure AD, Okta, etc.)
- SIEM and logging integration
- Ticketing and workflow system connections
- API integrations for automation
4. Testing & Sign Off
- Functional testing across all use cases
- Performance validation and optimisation
- User acceptance testing support
- Formal sign-off and handover documentation
5. Knowledge Transfer & Training
- Administrator training (technical teams)
- End-user training and communication materials
- Documentation handover (runbooks, procedures)
- Best practices guidance and optimisation tips
6. Project Management
- Project management for your deployment
- Clear timelines, milestones, and deliverables
- Risk management and issue escalation
- Regular status updates and stakeholder communication
Business Value:
- Faster time to value with expert deployment
- Reduced risk through proven methodologies
- Knowledge transfer ensures long-term success
- Predictable timelines and outcomes
Ideal For:
- Organisations without in-house deployment expertise
- Companies requiring fast, reliable implementation
- Businesses seeking to minimise disruption during rollout
- Teams wanting to build internal capability through knowledge transfer
Ad-hoc Services
Not every need fits a standard service package. Our ad hoc services provide flexible, project-based support for specific challenges—whether it’s a one-time integration, a configuration update, or troubleshooting a complex issue.
Available Services:
- Project-based implementation support
- Custom integration development
- Configuration optimisation and tuning
- Migration assistance
- Health checks and assessments
- Emergency incident response
Business Value:
- Flexible engagement without long-term commitment
- Expert help when you need it most
- Cost-effective alternative to hiring full-time resources
- Rapid response to urgent needs
Ideal For:
- Organisations with specific, time-bound needs
- Companies supplementing internal IT capabilities
- Businesses requiring expert troubleshooting
- Teams managing peak workload or special projects
Support Services
Technology doesn’t stop at 5 PM, and neither do we. Our tiered support services ensure you have access to expert help when you need it—from routine questions to critical incidents.
Service Level Agreements (SLA):
Priority 1 Support (Critical – System Down)
- 24/7/365 availability
- 1-hour response time
- Formal escalation process
- Real-time status updates until resolution
Priority 2 Support (High – Major Impact)
- Business hours availability
- 4-hour response time
- Technical escalation path
Priority 3 Support (Medium – Minor Impact)
- Business hours availability
- 8-hour response time
- Standard troubleshooting process
Support Services Include:
- Troubleshooting – Expert diagnosis and resolution of technical issues
- Escalation – Direct access to vendor support when needed
- Resolution
Business Value:
- Minimise downtime and business impact
- Reduce burden on internal IT teams
- Access expertise without hiring full-time staff
- Predictable support costs through SLA packages
Ideal For:
- Organisations without 24/7 internal security teams
- Companies requiring guaranteed response times
- Businesses managing business-critical security infrastructure
- Teams seeking to reduce help desk burden